I thought about remodeling my bathroom for a long time and now I really wish I would have done(...)
The guys from Touch Design are unlike any other contractor that I have worked in the past. Felix was part of the project from the beginning, from picking out the tiles to giving advice and understanding what I wanted.
They were always on time and left the place clean and dust free every single day! Also the communication with them was on point, all my (million of) questions were answered and I was never left in the dark.
Since I got this job done during the pandemic, it worth noting that they always wore their masks are observed social distance
My only regret is that I wish I would have found them earlier
We have relied on Touch Design and Build for many of our smaller home projects throughout the(...)
I would have no reservations in recommending Touch Design and Build for a remodel(...)
My project had considerable complexity for the small square footage involved, including repairing previous water damage, having to deal with condominium association rules, and confronting angles that had strayed from their 90-degree origin during the past 50 years.
My approach was to be thorough and detailed within the limits of my non-professional knowledge to make it as easy as possible for a contractor to allocate their time and deliver a high quality project, since we probably won't be doing a remodel like this for at least 20 years. I think it's inevitable that you as the client need to clear on what you want -- make a numbered list! -- and engaged during the process to field questions but also allow your contractor to use their judgment and be open to the possibility that surprises may take you in a different direction.
Like any project the scope widened, unexpected complexities came up, materials I wanted sometimes were no longer for sale and vendors didn't always deliver. I never doubted that Felix and his crew were dedicated to doing quality work and I appreciated how he was comfortable bringing up bad news on a timely basis, taking time to listen, and challenging my design ideas when he thought there was a better way.
Lastly, I appreciated that invoicing was online and clear, which made it easy to have good records for tax and insurance purposes.